Achieving harmonious omnichannel experiences
To achieve harmonious omnichannel experiences, retailers must understand the roles of different channels in the customer journey.
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At a glance: Trends in online and in-store retail sales post-pandemic
An overview of how the pandemic has affected retail sales and the trends that are emerging in both online and in-store shopping.
How to minimize the impact of returns on profitability
How retailers must develop processes to mitigate the impact in a world where returns are expected to continue to rise.
Leveraging Data Science to Thrive Sustainably in Retail
How best can AI & science-led initiatives be used to reduce the impact on customers while tackling a sustainable-led supply chain in Retail?
What’s in store for the future of retail technology?
Technology has been driving everything since the invention of the wheel, and with the retail industry constantly evolving, the use of...
Responsible retailing: resale and repair initiatives
A growing number of retailers start to offer resale and repair initiatives as an approach to sustainability, is this a permanent strategy?
AI in Retail: Leveraging AI to meet customer demand
As technology continues to evolve, AI will only continue to support retail businesses in keeping pace with customer expectations.
Store experiences - Balancing tech and human interaction
Store experiences - Balancing tech and human interaction. To what extent can you substitute human interaction with technology?
Consumer centricity: Understanding your customer through data
How is consumer centricity fundamental to retail?
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