Opinion Pieces

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Store experiences - Balancing tech and human interaction

Store experiences - Balancing tech and human interaction. To what extent can you substitute human interaction with technology?

Consumer centricity: Understanding your customer through data

How is consumer centricity fundamental to retail?

Three myths about AI in Retail

Artificial Intelligence capability has developed dramatically over the last couple of years and its adoption across retail has never been...

Social Commerce

Social Commerce provides an integrated experience of social media and e-commerce, allowing customers to check out directly through social...

Survival to success: retail’s challenges and opportunities

Following a pandemic that has left clear scars on the industry, retail faces yet more challenges as the economic landscape continues to...

The ultimate in-store experience

Brick & Mortar has been competing with e-commerce and digital experiences for some time and, with the advent of even more advanced...

Inflation – a growing retail headache

The latest ONS data confirms that inflation has some way to go yet before peaking. This issue has become the major preoccupation of...

Subscription & Rental-Based Models: Do They Work for Fashion Retail?

Subscription-based models first emerged in the 1800s, starting with newspaper print services and, later, deliveries by milkmen. More...

How Retailers are Bridging the Gap Between Digital and Physical Shopping Experiences

Retailers have experienced a period of accelerated digital transformation in recent years – sped up by the pandemic, traditional shopping...

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