Thought Provoking Consulting4 minStore experiences - Balancing tech and human interactionStore experiences - Balancing tech and human interaction. To what extent can you substitute human interaction with technology?
Thought Provoking Consulting2 minConsumer centricity: Understanding your customer through dataHow is consumer centricity fundamental to retail?
Toby Conrad2 minThree myths about AI in RetailArtificial Intelligence capability has developed dramatically over the last couple of years and its adoption across retail has never been...
Skylar Vanderbilt-Smith3 minSocial Commerce Social Commerce provides an integrated experience of social media and e-commerce, allowing customers to check out directly through social...
Jessica Steele3 minSurvival to success: retail’s challenges and opportunitiesFollowing a pandemic that has left clear scars on the industry, retail faces yet more challenges as the economic landscape continues to...
Skylar Vanderbilt-Smith3 minThe ultimate in-store experienceBrick & Mortar has been competing with e-commerce and digital experiences for some time and, with the advent of even more advanced...
Richard Hyman2 minInflation – a growing retail headacheThe latest ONS data confirms that inflation has some way to go yet before peaking. This issue has become the major preoccupation of...
Jessica Steele4 minSubscription & Rental-Based Models: Do They Work for Fashion Retail?Subscription-based models first emerged in the 1800s, starting with newspaper print services and, later, deliveries by milkmen. More...
Lucy Clouting3 minHow Retailers are Bridging the Gap Between Digital and Physical Shopping ExperiencesRetailers have experienced a period of accelerated digital transformation in recent years – sped up by the pandemic, traditional shopping...