Thought Provoking Consulting2 minAchieving harmonious omnichannel experiencesTo achieve harmonious omnichannel experiences, retailers must understand the roles of different channels in the customer journey.
Thought Provoking Consulting2 minAt a glance: Trends in online and in-store retail sales post-pandemic An overview of how the pandemic has affected retail sales and the trends that are emerging in both online and in-store shopping.
Thought Provoking Consulting3 minHow to minimize the impact of returns on profitabilityHow retailers must develop processes to mitigate the impact in a world where returns are expected to continue to rise.
Thought Provoking Consulting3 minLeveraging Data Science to Thrive Sustainably in RetailHow best can AI & science-led initiatives be used to reduce the impact on customers while tackling a sustainable-led supply chain in Retail?
Thought Provoking Consulting3 minWhat’s in store for the future of retail technology? Technology has been driving everything since the invention of the wheel, and with the retail industry constantly evolving, the use of...
Thought Provoking Consulting3 minResponsible retailing: resale and repair initiatives A growing number of retailers start to offer resale and repair initiatives as an approach to sustainability, is this a permanent strategy?
Thought Provoking Consulting2 minAI in Retail: Leveraging AI to meet customer demandAs technology continues to evolve, AI will only continue to support retail businesses in keeping pace with customer expectations.
Thought Provoking Consulting4 minStore experiences - Balancing tech and human interactionStore experiences - Balancing tech and human interaction. To what extent can you substitute human interaction with technology?
Thought Provoking Consulting2 minConsumer centricity: Understanding your customer through dataHow is consumer centricity fundamental to retail?